Institute for Information Systems Research

The team of the Process Science research group is dedicated to design-oriented research on core issues of operational information and communication systems.

The focus of the research group is the assessment and management of threats and risks to existing IT infrastructures.

The research group Business Informatics and Smart Data deals with topics related to the acquisition of data (sensor technology, Internet-of-Things), data management (IT infrastructures) and the analysis of corresponding data.

The research group Business Application Systems (Prof. Schubert) focuses on the use and integration of business software (especially ERP/CRM systems) and collaborative technologies (groupware, collaborative work, Enterprise 2.0, social software).

The Enterprise Information Management (EIM) research group is an interdisciplinary research group focused on understanding socio-technical change and the design of the digital workplace.

The research group E-Government researches and teaches in the field of the use of information and communication technology (ICT) in the public sector.

The team of the process science group is committed to design-oriented research on key issues in corporate information and communication systems. In particular, we investigate technological aspects of Business Process Management. We develop methods, algorithms, models and tools that contribute to facilitating and rationalizing business processes. Current particular research topics are (Social) Process Mining, Predictive Process Monitoring, Business Rules Management, Intelligent Chatbots, Business Process Recommender Systems, and Ontology-based Process Engineering. The artifacts that we develop always aim to simplify and rationalize day-to-day operations in order to generate added value for the company and its customers as well as for its employees.

The main focus of the working group is resilient network infrastructure including the assessment and handling of threats, vulnerabilities  and risks for existing IT infrastructures. Aspects are anomaly detection and mitigation and the use of machine learning in the context of networked system resilience.Dealing with threats includes the development, testing and use of security mechanisms in order to ensure the authenticity, data integrity, reliability and availability of the IT infrastructures. In particular, the group explores how the mechanisms are embedded in their operational infrastructures. One current research field is how resilience mechanisms (e.g. machine learning based methods) are themselves are the subject of manipulations and attacks.

The research group Smart Data investigate how data from different sources can be merged, managed and processed. Data formats, interfaces and database management systems are of particular importance. In order to answer relevant business questions, we use formal, conceptual and technical methods that are suitable for investigating the storage and analysis of data. Within the scope of practical cooperations, we demonstrate our developed solutions in order to increase not only operational procedures (business processes), but also the quality and scope of provided data. As data is an important basis for business decisions, our solutions enable organizations to make better quality decisions.

The research group Business Application Systems (Prof. Schubert) focuses on the use and integration of business software (especially ERP/CRM systems) and collaborative technologies (groupware, collaborative work, Enterprise 2.0, social software).

The Enterprise Information Management (EIM) Research Group is an interdisciplinary research group focused on understanding socio-technical change and the design of the digital workplace. Our goal is to conduct high-quality, responsible, and collaborative research into emerging technologies and information infrastructures and to examine their impact and consequences on work and work practices.

The research group E-Government teaches and conducts research in the area around the use of information and communication technology (ICT) in the public sector. This on the one hand includes the comprehensive examination of technological questions from the different viewpoints as well as the consideration of E-Government from a multidisciplinary perspective in order to understand and design the relationships between organizations, human and technology with the sense of a holistic approach.